Who is primarily responsible for hiring decisions in your organization? * — Select Choice — Owner Manager / Supervisor Human Resources Office Manager / Administrator Multiple people involved Not clearly defined
How would you describe the type of culture you are intentionally building in your organization? *
Who is responsible for onboarding new employees? * — Select Choice — Owner Manager / Supervisor HR Office Manager Multiple people involved Not clearly defined
What is the biggest challenge you face when onboarding new employees? *
Who is responsible for issuing disciplinary actions when necessary? * — Select Choice — Owner Manager / Supervisor Human Resources Office Manager / Administrator Multiple people depending on the situation Not clearly defined
If management is held accountable, who enforces that accountability? * — Select Choice — Owner Executive leadership Human Resources Board / Advisors Not clearly defined
What is the biggest challenge you currently face with employee performance, engagement, or retention? *
If you're unsure, choose the closest estimate for hiring and onboarding cost Under $1,000 $1,000 – $3,000 $3,000 – $5,000 $5,000+
How long does it typically take for a new employee to become fully productive? * — Select Choice — Less than 30 days 1–3 months 3–6 months 6+ months Unsure
If you're unsure, choose the closest estimate for the cost of a typical callback or service correction Under $250 $250 – $1,000 $1,000+ Unsure
How often do callbacks, rework, warranty issues, damage payouts, or preventable service problems occur? * — Select Choice — Rarely Occasionally Frequently Constant issue Not applicable
How often do attendance issues such as tardiness or callouts disrupt operations? Rarely Occasionally Frequently Constant issue
How engaged and invested are your employees in their work? * — Select Choice — Highly engaged Mostly engaged Mixed engagement Many employees disengaged Unsure
Estimated Operational Impact Identified